Account & notifications
Your account status, your settlement bank account, and the notifications Yehulu sends you.
Account status
| Status | What it means |
|---|---|
| Active | You can take payments and are paid out every night. |
| Suspended | Yehulu has paused your account. Customers can't pay you, but your history is kept and money already received is still paid out. |
| Deactivated | The account is closed permanently. Your records are kept. |
Every status change appears under Merchant Status with its date and reason, and you're notified when it happens.
Changing your settlement bank account
- Request the changeEnter the bank, account number and account holder. The account is verified with the bank straight away.
- Yehulu reviews itYou're notified when it's approved or rejected, with the reason if rejected.
- Next payout uses itOnce approved, the next settlement goes to the new account.
Notifications
You receive these in the portal, and by email and SMS:
- Payment received, and payment failed
- Settlement paid, and settlement failed
- Application, account status and bank account decisions