Float & fund requests
Your float is your agent wallet: the electronic money you give customers for their cash at cash-in, and receive back when you pay out cash at cash-out.
How your float moves
| You do | Your float | Your cash drawer |
|---|---|---|
| Cash-in for a customer | Goes down by the amount | Goes up: you took their cash |
| Cash-out for a customer | Goes up by the amount | Goes down: you paid them cash |
| An approved fund request | Goes up | No change |
Keep enough float
A cash-in can't go through if your float is lower than the amount. Top up before busy hours.
Topping up with a fund request
- Request floatIn the portal, request the amount you need. It goes to your master agent.
- Your master agent reviews itThey approve it, or decline it with a reason, from the Yehulu admin console.
- Float arrivesOn approval the amount moves from your master agent's float to yours at once.
You can follow each request's status, and see every movement of your float under Wallet.